Southbroom Surgery, Devizes, Wiltshire

The Southbroom Surgery
The Green
Devizes
Wiltshire SN10 1LQ

Tel: 01380 719 959 Fax: 01380 728721

Clinics & Services

Blood Tests

Blood Tests are requested for a variety of reasons.
Blood samples are preserved in several different ways before they eventually reach the laboratory for testing. Some blood tests need to be taken after patients have fasted overnight, this will mean nothing to eat or drink from approximately 10 pm the night before although we do ask that you drink lots of water on the morning of the blood test to ensure you are not dehydrated. Other blood test do not require you to fast but can be very time specific. Some blood tests need to be in the laboratory within a certain time frame after taking, i.e. must be in lab and tested within 3 hours of taking the sample.

At Southbroom Surgery all our samples are sent to the laboratory at RUH Bath to be analysed. Our samples are collected between 12 and 12.30 each day. If a blood test is time specific we may only be able to take it just before the samples are collected to ensure it arrives at the laboratory in time for testing.
Unfortunately due to the complex nature of the different types of blood sampling it is not possible to offer these appointments for patients to booking online.

Chronic Disease Management

Do you have a chronic disease? Asthma, Diabetes, Epilepsy or Coronary Heart Disease for example?

This practice follows government best practice guidelines for the care of its chronic disease patients.

We expect you to attend at least one annual review as your medication must be closely monitored to ensure that you get the greatest benefit from it. If you forget to make an appointment after you have been reminded to attend for your annual review, we will only issue prescriptions for short periods of time, so we can remind you to do so at each prescription request.

Help us to help you by making sure you come to the clinic when you are invited and we will do our best to offer you a convenient appointment time.

Minor Illness

The Surgery runs a Minor Illness Clinic (Triage). Our Minor Illness Specialist Nurse has extensive experience in assessing and treating minor illnesses, and is a Nurse Prescriber. You do not always need to see a doctor. If the nurse considers you require a doctor’s opinion you will be referred directly to your GP.

The following are some of the more common conditions looked after by our Minor Illness Specialist Nurse

  • Abdominal Pain  
  • Back Pain  
  • Chest Infections  
  • Constipation  
  • Diarrhoea / Vomiting
  • Earache  
  • Eye Infections  
  • Hayfever  
  • Headaches / Sinusitis
  • Insect Bites  
  • Rashes  
  • Sore Throat
  • Urine Infections
  • Viral illnesses
  • Vaginal discharge
  • Short-term musculoskeletal problems/ aches & pains 
  • Acute asthma

View information on NHS 111.

Minor Injuries

Please note that if you have an injury, less than 24 hrs old, you will need to attend one of our local Minor Injury Units for treatment as we do not provide this service to patients. 

For all minor injuries such as cuts and grazes, sprains, burns and scalds, and simple fractures, your nearest minor injury service is located at:

Trowbridge Community Hospital
Adcroft Street
Trowbridge
Wiltshire
BA14 8PH

Telephone 01225 711329
Open 07:00 to 00:00, 7 days a week (x-ray available Monday - Friday closing 4.30pm)

Or

Chippenham Community Hospital
Rowden Hill
Chippenham
SN15 2AJ

Telephone 01249 456404
Open 07:00 to 00:00, 7 days a week (x-ray available Monday - Friday closing at 4.45pm)

If you feel your injury may require an x-ray outside of the times available at your closest MIU Unit, please still contact them for advice.

Minor Surgery

We provide a full minor surgery service either in the surgery or at our local Community Hospital. This includes remove of "lumps and bumps", freezing and cautery of warts and verrucae, injections of joints and soft tissue injuries and hormone implants. Your doctor can advise.

Nurse Triage

All patients requesting same day appointments to see a Doctor will be given the opportunity to speak with someone who is appropriately trained, who may be able to help you avoid an unnecessary trip to the surgery and at the same time avoid taking an emergency doctor's appointment when not entirely necessary.

They will be able to discuss the problem with you, give advice if appropriate, arrange to see you or book an appointment with the doctor.

Non-NHS Patient Services

Althought the NHS provides most care free of charge, we are pleased to be able to offer a wide range of private services to patients, for which fees are payable.

These are mainly for services not covered by the NHS contract, such as medical reports for insurance companies. In addition, our doctors are often asked to complete various certificates of fact primarily resulting from their position of trust in the community.

It is, however, important to note that whilst many of these forms appear to merely require a simple signature it is a professional duty of the doctor to check the accuracy of such information. Such requests can therefore be very time consuming and will take doctors away from patient care.

We would therefore ask that you please consider the above information when reviewing our list of Non-NHS Patient Services Fees.

Please be aware that should you require a private report/letter, and the fee for this service is £30 or less, you will be asked to settle your account on collection of these items from Reception. Please note we are unable to take debit or credit cards.

Should you require any further assistance please contact the surgery on 01380 736555, or email southbroomsurgery@nhs.net

Promoting Health

We provide a vigorous health education programme to enable you to live a healthy life. Well person checks can be booked with a member of the nurse team and topics covered include smoking, weight reduction, blood pressure and general lifestyle.

We also run specialised clinics on stopping smoking and weight management.

Medical Certificates

There often seems to be some misunderstanding over when or why someone needs to obtain a medical certificate from his or her doctor.

To qualify for SSP a medical certificate is no longer required for absences of seven days or less. If you are employed and absent from work due to ill health, you should obtain the DSS self- certification form (SC2) from your employer, or use your employer's own self- certification form, as some employers have designed their own. Please note, however, that these are rules for SSP purposes only. An employer may apply more stringent rules for occupational sick pay purposes. If you are self-employed you should obtain a copy of DSS SC1, supplies are available at reception or from the DSS.

Test Results

Your doctor may feel it necessary to order tests on your behalf. Usually the doctor ordering the tests, whether your own GP or another doctor or consultant, will let you know how you will be informed of the result., If you need to contact the surgery to obtain test results please ring after 11.30am, but please be aware that some results may take longer than others. Your doctor should be able to advise you on the time it may take.

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Well Women & Family Planning

We provide a full family planning service at the surgery including counselling, pill prescriptions, coil and diaphragm fitting and emergency contraception.

Occupational Health Services

Southbroom Occupational Health has been providing a bespoke service to a number of companies in the Devizes area for over 10 years. Our specialist team is able to offer a range of services to your company including;

  • Pre-employment screening.
  • Medical assessments of current employees with long term/ recurrent sickness absence.
  • HGV / Taxi / LGV medical examinations.
  • Specialist medicals eg Fitness to work in confined spaces / Fork-lift truck driver medicals.
  • Immunisation for 'at-risk' occupations - Hepatitis A / B.
  • Hand-arm vibration screening in order to comply with the "Control of Vibrations at Work Regulations 2005".
  • Telephone advice on a range of occupational health issues.

The Clinical Team

Principal Occupational Health Physician

Dr Ian Williams MBchB MRCGP DFFP LLM DOcc Med
Dr Ben Ballentyne MBchB MRCGP DOcc Med

Medical Advisors

Dr John Heaton-Renshaw MA MB MS DRCOG MRCGP DFFP

Occupational Health Nurse

Sister Tricia Mansell

HCA

Jenny Leverett

Enquiries

If you require further information please contact the surgery on 01380 736550 or e-mail oh.southbroom@nhs.net.

Travel Services

We are pleased to be able to offer a range of travel services to our patients, ranging from general travel advice to various immunisations and malaria prevention. We would, however, like to advise you that some of these services are not available on the NHS and private fees may therefore be payable. See a list of our Fees.

Should you wish to make an appointment for any of our travel services please contact main reception on 01380 719959.

Please complete a Travel Vaccination Enquiry Form and hand it into the surgery before your appointment.

Useful External Links

MASTA Travel Health - The MASTA website offers information regarding destination countries, health issues and vaccinations required for your trip.