Southbroom Surgery, Devizes, Wiltshire

The Southbroom Surgery
The Green
Devizes
Wiltshire SN10 1LQ

Tel: 01380 719 959 Fax: 01380 728721

Survey Analysis

We are planning our next annual survey and to ensure that we ask the right questions, we have asked you how we could improve our services in the following areas:

  • Clinical care
  • Patient views on access to the Surgery (e.g. face to face, telephone, email, via the website)
  • Patient views on the overall experience of visiting the Surgery (e.g. staff, treatment, the building)
  • Would you be interested in information relating to 'behind the scenes' administration of the Surgery (e.g. administration roles and purpose)?

The results so far are shown below.

Total responses: 32

1What do you think are the most important issues on which we should consult our patients? Which of the following do you think should be our priority areas?
     Clinical Care20
 62%
     Patient views on access to the Surgery (e.g. face to face, telephone, email, via the website)18
 56%
     Patient views on the overall experience of visiting the Surgery (e.g. staff, treatment, the building)17
 53%
     Would you be interested in information relating to 'behind the scenes' administration of the Surgery (e.g. administration roles and purpose)? 14
 43%

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