Southbroom Surgery, Devizes, Wiltshire

The Southbroom Surgery
The Green
Devizes
Wiltshire SN10 1LQ

Tel: 01380 719 959 Fax: 01380 728721

Patient Survey 2012 / 2013 Results

The results so far are shown below.

Total responses: 99

1Would a dedicated GP telephone call back service each morning help to resolve urgent medical requests for attention in a more appropriate and timely manner?
     Yes91
 92%
     No 7
 7%
2Would it be a helpful idea if we staggered the timing of our surgeries throughout the day, relieving pressure on the car park and waiting rooms?
     Yes76
 80%
     No 18
 19%
3In order to better utilise the varied skills of our clinical team do you feel it would be helpful if we provide guidance on who to book your appointments with - doctor, nurse or health care assistant?
     Yes88
 90%
     No 9
 9%
4We value patient’s feedback about their experiences at the Surgery. Would you like us to place a Patient Suggestion Box in reception and provide a section on our website for your comments?
     Yes85
 86%
     No13
 13%

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